Binance ended my licensed P2P business over "account sharing" with my husband. Now the EU has ended Binance.(reddit.com)

I was a P2P Pro Merchant in Poland. Registered VASP, fully tax compliant, 4+ years on Binance, 48,000+ completed trades, 98%+ positive feedback, monthly volume up to 7 figures in PLN. On April 13 Binance terminated my account. The only reason given: "violation of Terms of Use." No clause. No explanation. Over the next 32 days I asked more than 15 different support agents to just tell me which term I violated. Every single one refused. My husband's personal account got terminated as well, and his at least came with a reason: Account Sharing. So here's our "crime." We're married. His fingerprint is on my phone and mine is on his. When his battery died he'd log in on my phone, when mine died I used his. We know each other's passwords, our money is together, we don't hide anything from each other except maybe birthday presents. That's not fraud. That's a normal marriage. Binance's risk system apparently can't tell the difference between criminals sharing accounts and a wife and husband sharing a phone. And how carefully was my case reviewed? At 11:31 UTC an escalations agent wrote to me, word for word: "we apply a diligent and careful approach, thoroughly examining each case." My account was terminated the same day at 13:58 UTC. Two and a half hours of "thorough examination" to erase a 4-year business. Nobody asked me for a single document. Same day, one agent asked me if I wanted to appeal while another told me no appeal channel exists. They couldn't even agree on that. Funny thing: once before, the same local team restricted my account "until 2030" by mistake, and Binance Global overturned it within 24 hours. So I know exactly what their local team's accuracy looks like. What did they actually lose? Not just volume. In four years as a merchant I stopped hundreds of scam attempts on my own orders. Elderly people, people who clearly had a scammer on the phone with them coaching them through the payment, I cancelled those orders and told them what was happening instead of taking their money. When someone paid after an order was already cancelled, I sent the money back, every time, even when nobody would have ever known. I was exactly the kind of merchant a P2P platform is supposed to want. Terminated over a shared phone, with no appeal. Now the karma part. Three months after they threw me out for "compliance" reasons they refused to name, Binance is gone from the Play Store across the EU and its services are shutting down for European users, because they never managed to get a MiCA license. They demanded perfect, unexplained compliance from a small licensed merchant in Poland while failing to stay compliant on an entire continent. I don't expect Binance to care. I just want this on the record. If you're a merchant reading this: your stats will not protect you, your feedback will not protect you, your license will not protect you. You're one algorithm flag away from being nothing to them, and there is nobody to talk to when it happens. And this wasn't just me. Whoever runs compliance for Binance Poland: I watched what your decisions did to the PLN market. Before July 1 there were moments when only 2 merchants were online on the entire PLN P2P market. On Bybit and Bitget, over 100. That wasn't regulation doing that, MiCA hit every exchange the same. That was you, clearing out your own verified, licensed, tax-paying merchants one by one until the order book was a ghost town, while your competitors kept theirs. A compliance department exists to keep the business safe AND alive. You were getting paid to make it better, not to make it worse. You didn't protect the PLN market from risk. You protected it from existing. submitted by /u/Sunflower5115 [link] [Kommentare]